Customer and employee expectations have been reset. Great leadership and service have never been more critical. The cost of doing nothing could be high. Will you seize the opportunity to take the lead?

Our training, leadership development, customer experience and research services can help you energise change, understand what's important to staff and customers and move forward positively.  We help ensure that your team are fully engaged back in the business, delivering what’s important to your customers, resolving issues with confidence and getting the direction, support and recognition they need.

We work in person, or via fully interactive virtual sessions, as well as offering phone or video-based coaching, tailored online webinars, online and video-based staff/customer surveys and facilitation/consultancy services.

Whatever is needed, our experienced team of experts is available to help. Please call on +44 (0)845 260 6886 or use the contact form if you’d like to talk about how our services could help your business take the lead. 

How we help

In a world where people increasingly differentiate brands by the 'human factors' of service, Accelerator helps organisations build confident leadership, improve the customer experience and deliver long-lasting and tangible business results.

We do this through a bespoke range of training & development, consultancy and research solutions that help bring pace to change.

Read more

Training & Development

Our Training & Development programmes include a range of totally unique, fully flexible training solutions.

Read more


Wider consultancy services are offered to help you build a confident capability and culture that supports your vision and goals.

Read more


We use a range of options to gather valuable information that help you create detailed, insightful and, above all, effective improvement strategies.

Read more

Take our Service Culture Challenge

Trust is hard to measure. How can you tell if your customers really have faith in you and the services you provide? Take our Service Culture Challenge to see where (or if!) you need to improve...



Partners & Affiliations


Interested? We'd love to have a chat Get in contact