IIC Ambassador Award

Become remarkable with the Investor in Customers (IIC) Ambassador Award.

What is the IIC Ambassador award?

Develop individual customer experience practitioners and reward their achievement with an industry-recognised award, based on the successful four-point IIC Customer Experience (CX) methodology.

Taught and accredited by experts, the new Ambassador award is delivered by specialist customer experience agency, Investor in Customers, and award-winning training and development providers, Accelerator Solutions.

The training package includes full online training and support materials, feedback report, IIC Award certificate and digital badge.


Employee benefits include:

- Developing new skills and enhancing existing ones
- Gaining an industry-recognised, transferable customer experience award
- Contributing towards your overall organisational customer experience excellence.

Organisation benefits include:

- Demonstrating customer focus to the outside world
- Helping improve organisational IIC accreditation
- Raising the profile of customer experience throughout your organisation.

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