Training & DevelopmentOur wide range of Training & Development courses and programmes reflects our experience of helping over 400 customers across the UK, Europe and internationally.
From longer programmes designed to implement significant changes over time to condensed booster courses and ‘Power Hours’, we fit our training around your needs for the best results.
Customer Service Leadership & ManagementCore Business SkillsTrainer Skills
Bespoke ProgrammesDevelopmentMental HealthVirtual LearningBite Size LearningOnline ToolsLumina
Accelerator helped us develop and implement a new service style and ‘Moments of Truth’ that we now fully embrace across the business.
The Gym Group was a pioneer for low-cost, no-contract gyms in the UK. In a fast growing sector, it was essential that the offering moved from a low-cost emphasis towards a service-focused proposition.
The perception of customer service within the home building sector was at a low point and Berkeley Group wanted to change this. For Berkeley, a good NPS score wasn’t enough, they wanted to excel.
St Magnus House
3 Lower Thames Street
London EC3R 6HD