Employee Experience & Engagement

Our Employee Experience & Engagement solutions are all about helping you make the right decisions - turning data and information into insight and action. We help you understand what will make a real, positive difference to the way you do business – now and into the future.

We gather feedback from employees, using a range of methodologies (in compliance with the Market Research Society Code of Conduct) to create detailed, insightful and, above all, effective improvement strategies. We get into the ‘why’ as well as the ‘what’, ensuring that our recommendations for action are based on human factors rather than just scores and statistics. We give you valuable insight, provide crucial decision support and help you turn insights into action.


Gain clear understanding of your workforce

An engaged, empowered and dynamic workforce can achieve great things for your business. On the other hand, a demotivated workforce will impact on everything you do. Therefore, regular employee feedback can be an essential element of business planning.

With us, you will gain a clear understanding of how employees feel, how engaged they are, what changes would help motivate them and exceed expectations. We help clients measure and improve the experience of their employees at all touchpoints throughout their time at an organisation starting from recruitment and onboarding to day to day working life and to exit. These may include organisational, physical, technological, emotional and cultural aspects of business.

 


Our approach tailored to you

Depending on your business needs we would offer you an appropriate approach. Some of our clients benefit from traditional employee engagement surveys and reporting. Our employee engagement surveys can be as tailored as you need and are carried out by our specialist team.

While others choose a more dynamic approach with a conversational survey (chatbot). A conversational survey is an innovative data collection tool that generates better response and completion rates compared to traditional surveys.

We also have the option of focus groups to help steer questionnaire design and post-survey action groups to provide ownership of actions.

 

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 Not what you’re looking for? Contact us for bespoke options or take a look at our case studies to see how we have helped others.

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