Privacy Policy

Your right to privacy is paramount in all things that we, Accelerator Solutions Limited, do.

General

Our research is founded upon the willing co-operation of respondents. It depends upon their confidence that research is conducted honestly, objectively and without unwelcome intrusion. The purpose is to collect and analyse information and not to directly influence opinions. The information you supply will not be used directly for any purpose other than the use of the research findings to gain insight and help our client make business improvements.

All surveys undertaken by Accelerator Solutions Limited comply with the Market Research Society Code of Conduct, and also with GDPR.

We may, from time to time, make changes to this statement. If there are any changes or additions, we will post them here so that you will always know what information we collect online and how we use it.


Confidentiality

The answers that you give us, any contact details you supply, documents that you upload or correspondence with us, will be treated as confidential unless you have given your consent to the contrary. If we ask you for permission to pass on data or information in a form which allows you to be personally identified, and you give that permission, we will ensure that the information will be used only for the purposes stated. We will not send you unsolicited e-mail or pass on your e-mail addresses for others to send you unsolicited e-mail.


Quality assurance

In addition to the undertakings we give you here, we are committed to meeting the requirements of the following laws and codes:
• GDPR regulations
• The Market Research Society (MRS) Code of Conduct
• European Society for Opinion and Marketing Research (ICC/ESOMAR) International Code of Marketing and Social Research Practice
Research findings will always be reported accurately and will never be used out of context or to mislead anyone, in any way.


Young people

We will not knowingly collect any information from children without prior permission from their parents or legal guardian.


Accessing your information

Upon written request, and wherever reasonable and practical, we provide visitors to our offices with access to all personal information we have collected and that we maintain about them in accordance with the GDPR. 

Safeguards and Security

Data security

We work hard to ensure that our systems are secure and that they meet industry standards. Where appropriate, firewalls, encryption technology, user identification systems (e.g. passwords and personal identification numbers) and access control mechanisms are employed to control access to systems and data.

Our web site has security measures in place to protect the loss, misuse and alteration of the information under our control. Only certain employees have access to the information you provide us. They have access only for data analysis and quality control purposes.


Cookies

From time to time we use cookies and other similar devices for quality control, validation and to prevent repeat surveying. You can configure your browser to notify you when cookies are being placed on your computer. You can also delete cookies by adjusting your browser settings.

If we seek to collect any additional personal data, you will be informed of the proposed uses of that data and asked for your consent.

 

Contact us

For further information regarding this policy, e-mail us at DPO@acceleratorsolutions.com

Our office address is Accelerator Solutions Ltd, Elizabeth House, 6th Floor, 39 York Road, London, SE1 7NQ, UK

Further information about Accelerator Solutions can be found at: www.acceleratorsolutions.com

Updated 24th October 2019

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