Training: Core business skills

Our wide range of Training & Development courses and programmes reflects our experience of helping over 400 customers across Europe and internationally. 

From longer programmes designed to implement significant changes over time to condensed booster courses and ‘Power Hours’, we fit our training around your needs for the best results. 


Personal Effectiveness

What is Personal Effectiveness?

One-day training workshop for all staff to manage time and self for maximum productivity. Aimed at groups of 8 upwards, Personal Effectiveness will assess their unique time management challenges and gain the knowledge, confidence and practical skills to implement plans to improve their overall personal effectiveness.

Areas of focus:
- The work
- Personal habits and preferences
- Interaction with others
- The organisation – processes, norms, structures and systems

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Spot-on!

What is Spot On?

Half-day workshop (optional one-day version) aimed at all staff to reduce errors and improve attention to detail. Using practical exercises and tools to demonstrate how it is possible to produce high-quality and accurate work in their role. This workshop provides the foundation for improved customer satisfaction through getting things right more often.

Areas of focus:
- How to model beliefs and behaviours of the most accurate people
- Brain/eye co-ordination and visual skills
- Data transfer and copying
- Checking and proofreading work to a high standard

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Power Hours

What are Power Hours?

One hour interactive learning workshops, can be delivered up to five times in one day to groups of up to 20 people. Aimed at all staff to deliver key organisational learning outcomes across a large group in a short timeframe.

Areas of focus can include:
- Health and wellbeing
- Dealing with complaints and issues
- Introduction to Emotional Intelligence
- Bespoke workshops tailored to your organisational goals

 

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 Not what you’re looking for? Contact us for bespoke options or take a look at our case studies to see how we have helped others.

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