Our Research solutions are all about helping you make the right decisions - turning data and information into insight and action. We help you understand what will make a real, positive difference to the way you do business – now and into the future.

We gather feedback from customers, employees and other stakeholders, using a range of methodologies (in compliance with the Market Research Society Code of Conduct) to create detailed, insightful and, above all, effective improvement strategies. We get into the ‘why’ as well as the ‘what’, ensuring that our recommendations for action are based on human factors rather than just scores and statistics. We give you valuable insight, provide crucial decision support and help you turn insights into action.


Customer insightsEmployee Engagement


The Gym Group

Accelerator helped us develop and implement a new service style and ‘Moments of Truth’ that we now fully embrace across the business.

Jacqueline Regan, People Director
The Gym Group plc

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