Customer expectation is increasing pressure on businesses to put service back at the heart of decision making. Join us in this interactive workshop to learn how to create a thriving service culture, against a backdrop of hybrid working, supply chain challenges and skills shortages. Feel confident & inspired for the year ahead.

In this workshop, you will:-

  • Identify areas of focus for your service culture
  • learn how to improve customer loyalty and how to measure success
  • Feel more confident & inspired to shape your customer strategy for 2022

The workshop will be a blend of presentation, case studies and active participation in facilitated break out rooms.

Why attend?

  • Connect with peers from other industries
  • Learn top tips on how to build a customer first led culture
  • Feel more confident & inspired for the year ahead

Who should attend?

Senior decisions makers in Customer Experience, HR, Operations, Learning & Development, Business Transformation, Sales & Marketing


Interested? We'd love to have a chat Get in contact