In partnership with Investor In Customers (IIC), we’re excited to announce the IIC Ambassador Award - a brand new customer experience development programme and recognition award for individuals.

Please join us for an exclusive one-hour preview webinar on the new award on Monday 5th October at 10:45am or Monday 12th October at 10:45am. 

With our new IIC Ambassador programme, you can develop individual customer experience practitioners and reward their achievement, based on the industry-recognised four-point IIC customer experience methodology that has been used so successfully at an organisational level to date.

Taught and accredited by experts from Accelerator and IIC, the new award is delivered through virtual workshops, knowledge tests, workplace application and feedback assessment over 3-4 months, helping your people to:

  • Develop new skills and enhance existing ones
  • Gain an industry-recognised, transferable customer experience (CX) award 
  • Contribute towards your overall organisational CX excellence

The new award will also help demonstrate to others your customer focus as an organisation, raise the profile of CX throughout the business and improve your organisational IIC accreditation. 


Webinars have now passed.


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