Customer loyalty doesn’t just happen by itself. It requires leaders, managers and staff to feel part of a deeper service culture.
Accelerator’s unique Service Culture Model™ can help achieve this. The model shows that loyal customers are only created when they trust the brand, seeing confident and consistent service, together with added value compared to others.
We offer our services in three main areas: Training & Development, Consultancy, Research.
Accelerator always deliver exactly what we need and want - high quality, relevant training and coaching...
Our wide range of Training & Development courses and programmes reflects our experience of helping over 400 customers across Europe and internationally.
Our Consultancy services support our large-scale rollout capabilities and have been specifically developed to help our clients build a confident capability that supports the business vision and values.
Our Research services are all about helping you make the right decisions - turning data and information into insight and action. We gather in-depth feedback from customers, employees and other stakeholders, using a range of methodologies to create detailed, insightful and, above all, effective improvement strategies.