GamCare was founded in 1997 and is the leading provider of information, advice and support for anyone affected by gambling harms, including the National Gambling Helpline. It’s grown significantly from a small charity to an extensive team who have supported over 100,000 people in the UK to date.

GamCare’s leaders and managers are critical to success, empowered with the skills to motivate and engage their teams, in turn reducing absence levels, building confidence and enhancing performance. Previous leadership training had had been seen as too theoretical and lacking practical skills, so they turned to Accelerator for help. A new 8-module programme ‘Leading@GamCare’ was developed, covering 22 participants over two pilot programmes initially.

Stella Heskey, Senior Learning and Organisational Development Manager at GamCare, summed up the impact:

“The Leading@GamCare programme is helping us on the journey to showcase the standards of leadership that we expect and it’s started to instil a common leadership culture. The programme also brings people together in cohorts from across the organisation who wouldn’t otherwise meet. These are all positives but the real business benefit of this programme is that it really equips our managers with the tools they need to become inspirational leaders”.

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