# Bespoke business training programmes with Accelerator


## Posts

- [Claude Masterclass: From Hype to Habit](https://www.acceleratorsolutions.com/claude-masterclass-from-hype-to-habit/)
- [The human advantage](https://www.acceleratorsolutions.com/the-human-advantage/)
- [A Practical Guide to AI Readiness: Essential Steps and Checklist for Your Business](https://www.acceleratorsolutions.com/a-practical-guide-to-ai-readiness-essential-steps-and-checklist-for-your-business/): AI is everywhere, transforming industries and reshaping the way we work.
- [5 L&D Trends That Will Define 2026](https://www.acceleratorsolutions.com/5-ld-trends-that-will-define-2026/): The learning and development conversation has reached an inflection point. AI promises transformation. Skills platforms claim to solve capability gaps.
- [Mindsets & Minefields. A Practical AI Training.](https://www.acceleratorsolutions.com/mindsets-minefields-a-practical-ai-training/)
- [The future of work - AI and the Human Connection](https://www.acceleratorsolutions.com/the-future-of-work-ai-and-the-human-connection/)
- [How to future-proof your people and scale your business, featuring Toby Henry](https://www.acceleratorsolutions.com/how-to-future-proof-your-people-and-scale-your-business/): In this episode, Tom Griffiths sits down with Toby Henry, CEO of Accelerator Solutions, to explore how learning and development is evolving in a fast-changing business landscape.
- [Believe In Yourself](https://www.acceleratorsolutions.com/believe-in-yourself/): In any workplace, there’s a heartbeat, a steady rhythm created by the confidence and self-assurance of the people within it.
- [M&A Zing (S2EP17) - People, Culture, AI: Toby Henry’s ETA Blueprint for Sustainable Change](https://www.acceleratorsolutions.com/ma-zing-s2ep17-people-culture-ai-toby-henrys-eta-blueprint-for-sustainable-change/)
- [What people say about you when you’re not in the room - The importance of personal branding](https://www.acceleratorsolutions.com/alex/)
- [Strategy, creativity and finding your genuine leadership style](https://www.acceleratorsolutions.com/nick/)
- [Understanding yourself and others and the power of authenticity in leadership](https://www.acceleratorsolutions.com/steve/)
- [Hammonds Case Study](https://www.acceleratorsolutions.com/hammonds-case-study/): Hammonds were very aware that their customer service reviews on sites such as Trustpilot were not matching the high quality products they offer.
- [The Gym Group Case Study](https://www.acceleratorsolutions.com/the-gym-group-case-study/): The Gym Group was a pioneer for low-cost, no-contract gyms in the UK.
- [Foxtons Case Study](https://www.acceleratorsolutions.com/foxtons-case-study/): Foxtons had no measurement or definition of what ‘great service’ looked like.
- [East Thames Group Case Study](https://www.acceleratorsolutions.com/east-thames-group-case-study/): Before we started, Customer Satisfaction was at an all-time low of 19.7% at East Thames Group and a high volume of complaints were taking over 12 months to close.
- [Berkeley Group Case Study](https://www.acceleratorsolutions.com/berkeley-group-case-study/): The perception of customer service within the home building sector was at a low point and Berkeley Group wanted to change this.
- [Just Group Case Study](https://www.acceleratorsolutions.com/just-group-case-study/): Just Group plc recognised that while they were experts in supporting vulnerable customers, they lacked the internal expertise to create an engaging and effective training programme to equip their teams with the skills needed to put this knowledge into action.
- [St George Case Study](https://www.acceleratorsolutions.com/st-george-case-study/): For St George it was an opportunity to further improve to retain more of their top talent and improve staff retention.
- [Landmark Case Study](https://www.acceleratorsolutions.com/landmark-case-study/): Landmark & The Space strive to differentiate themselves by the client feeling and overall experience.
- [Angel Trains Case Study](https://www.acceleratorsolutions.com/angel-trains-case-study/): In a complex rail industry the challenge is to understand what each train operating company needs from Angel Trains in order for it to deliver the best service to its passengers.
- [Hitachi Rail Case Study](https://www.acceleratorsolutions.com/hitachi-rail/): Hitachi Rail wanted improved clarity around its service quality and brand perception from customers, suppliers, influencers and other stakeholders in the UK and across Europe.
- [The rise of the customer-centric CEO: How customer experience is shaping the future of leadership](https://www.acceleratorsolutions.com/the-rise-of-the-customer-centric-ceo-how-customer-experience-is-shaping-the-future-of-leadership/): As CEO, you clearly need to know the financial and operations sides of the business, so those in Chief Financial Officer (CFO) and Chief Operating Officer (COO) roles have often taken up the CEO position.
- [Abri Case Study](https://www.acceleratorsolutions.com/abri-case-study/): New regulation in the social housing industry prompted Abri to act quickly to remove barriers to providing excellent service.
- [Leading the housing culture transformation](https://www.acceleratorsolutions.com/leading-the-house-culture-transformation/): As regulatory change becomes reality, one thing is for sure - transforming service delivery to put residents at the heart of decisions is a top priority for all landlords.
- [All Roads lead to Culture Change](https://www.acceleratorsolutions.com/all-roads-lead-to-culture-change/): Our clients tell us that expectations from their customers, staff and wider stakeholders have been reset over the last couple of years and there’s one common thread that holds it all together – organisational culture.
- [Key Factors in Helping Vulnerable Customers](https://www.acceleratorsolutions.com/key-factors-in-helping-vulnerable-customers/): Over the last year or so we've done an extensive amount of training & development work within social housing and other public services organisations to help them provide real help to vulnerable customers whilst operating in a heavily regulated industry.
- [How to avoid unintended consequences of the remote working revolution](https://www.acceleratorsolutions.com/how-to-avoid-unintended-consequences-of-the-remote-working-revolution/): The transition to remote working, spurred by the pandemic, has reshaped the way we work, ushering in an era of flexibility in working practices.
- [An astonishing 82% of bosses are "accidental" managers without formal training](https://www.acceleratorsolutions.com/an-astonishing-82-of-bosses-are-accidental-managers-without-formal-training/): Startling Survey Reveals Alarming Impact of Bad Management on UK Workers.
- [Closing the empathy gap between leaders and teams](https://www.acceleratorsolutions.com/closing-the-empathy-gap-between-leaders-and-teams/): What is empathy?
- [‘As mad as this sounds, there was a sentence on a card used during training that changed me forever’ - Kerry Randle's story](https://www.acceleratorsolutions.com/as-mad-as-this-sounds-there-was-a-sentence-on-a-card-used-during-training-that-changed-me-forever-kerry-randles-story/): Today we’re humbled to share the story of Kerry Randle, a senior project manager at Berkeley Group IT, who went into one of our management training programmes thinking ‘I don’t have time for this’ and ‘I’m a bit too old for this’ and came out the other side really wanting to share the life-changing impact it’s had, not only on her work life but her personal life too.
- [The Key to Unlocking Potential in a Post-Covid Environment - Torina Leihal, Research Paper](https://www.acceleratorsolutions.com/the-key-to-unlocking-potential-in-a-post-covid-environment-torina-leihal-research-paper/): On March 23rd, 2020 the Prime Minister announced a national lockdown in response to the Covid-19 pandemic, The Telegraph called it the “biggest lockdown of society in British history” [1].

## Pages

- [Mental Health Programmes](https://www.acceleratorsolutions.com/mental-health-programmes/): Practical courses that help your people look after their own mental health and support the colleagues around them.
- [Accelerator Solutions 121 Cancellation Terms](https://www.acceleratorsolutions.com/accelerator-solutions-121-cancellation-terms/): We operate a tiered charging scale for cancelling any one-to-one session, dependent on how close to the agreed date notification is made.
- [Terms and Conditions](https://www.acceleratorsolutions.com/terms-and-conditions/): Welcome to our website.
- [Accelerator Solutions Training Cancellation Terms](https://www.acceleratorsolutions.com/accelerator-solutions-training-cancellation-terms/): Should you need to cancel a scheduled Accelerator training course, please ensure that you notify our support team immediately, by emailing support@acceleratorsolutions.com or call +44(0)845 260 6886.
- [Organisational Development](https://www.acceleratorsolutions.com/training/organisational-development/): Our approach is practical, people-first, and grounded in behaviour change.
- [Coaching](https://www.acceleratorsolutions.com/training/coaching/): Whether it's one-to-one leadership coaching, supporting newly promoted managers, or guiding teams through change, our coaching approach is practical, personalised, and rooted in real-world outcomes.
- [Bespoke and Experiential Learning](https://www.acceleratorsolutions.com/training/bespoke-and-experiential-learning/): Every programme is shaped around your goals, culture, and people, making it hyper relevant, real to life making a lasting impact.
- [Talent Development](https://www.acceleratorsolutions.com/training/talent-development/): From influencing and communication to strategic thinking and resilience, we equip future leaders with the skills they need to thrive in today’s fast-changing world.
- [Management & Leadership](https://www.acceleratorsolutions.com/training/management-leadership/): That’s why our approach is rooted in real-world application, giving people the tools to grow, adapt, and lead with authenticity.
- [News](https://www.acceleratorsolutions.com/news/)
- [Consulting](https://www.acceleratorsolutions.com/consulting/): At Accelerator Solutions, we specialise in the people side of transformation, because strategy only works when people are on board.
- [Training](https://www.acceleratorsolutions.com/training/): We create bespoke training programmes tailored to your strategic goals, from comprehensive long-term courses to focused boosters and 'Power Hours', delivering flexible solutions for maximum impact.
- [Research](https://www.acceleratorsolutions.com/research/): Our research services are designed to uncover the core challenges impacting your business.
- [About Us](https://www.acceleratorsolutions.com/about-us/): We believe the best results come from true partnership. That’s why our approach is collaborative, flexible, and grounded in real world challenges.
- [Thank You](https://www.acceleratorsolutions.com/thank-you/): We have received your message and would like to thank you for writing to us.
- [Get in Touch Page](https://www.acceleratorsolutions.com/get-in-touch-page/)
- [Home](https://www.acceleratorsolutions.com/): Our foundational belief is that people are the greatest asset of any business, and by empowering them, you create organisations that lead with purpose and deliver exceptional service.
- [Privacy Policy](https://www.acceleratorsolutions.com/privacy-policy/): Your right to privacy is paramount in all things that we, Accelerator Solutions Limited, do.


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