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| From one hour to one year |
We really do offer training for as little as one hour or as long as a year, with plenty in between! Our Power Hour is a short, interactive session, enabling participants to be inspired and immediately put learning into practice. Power Hours provide a highly cost-effective way of bringing new skills into busy teams.
Our core training includes Fit for Leadership™, a new and unique one-day programme for business leaders that builds effective self-leadership through understanding the impact of body and mind on human performance. We are also the UK's most popular provider of ICS FirstImpressions™ and ICS ServiceManagement™ training, recognised by the Insititute of Customer Service.
At the other end of the scale is our Management Accelerator Programme (MAP), a long-term programme to develop future leaders, designed to run for 12 months or more. It requires considerable commitment by your business and the participants, but the results more than repay the investment and give you leadership strength for the future.
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Core business themes
We also offer a wide range of training programmes under five core business themes*. Examples of these include: |
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| Leadership and Management |
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Managing to High Performance |
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Growing a Coaching Culture |
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Fit for Leadership |
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| Customer Service |
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Dealing with Difficult Customers |
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ICS FirstImpressions |
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ICS ServiceManagement |
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| Core Business Skills |
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Confident Communication |
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Personal Effectiveness |
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Powerful Presentations |
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| Sales Development |
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Successful Sales |
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Persuasive Proposal Writing |
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Negotiation Skills |
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| Managing your Human Resource |
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Induction Programmes |
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Handling Poor Performance and Absenteeism |
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Selection for Success |
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| *This is not an exhaustive list - please contact us for detailed programme overviews or if you’d like help in designing a programme for your own organisation. |
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Our training is aligned with your business needs, strategies and goals. Content is designed to help your people develop the skills and confidence to deliver real results for your business. We apply best practice techniques to capture attention, involve participants and provide learning that stays long after the end of the training. We frequently underpin the content with recognised techniques, including Emotional Intelligence (EI), where we have in-house expertise within our team.
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We often work in partnership with HR, Training or Operations teams, to ensure that training is delivered within the correct context and evaluation is based on the right measures. Our role ranges from design and delivery, through to providing full organisational resources to handle your entire training requirements.
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| For more information about our training, or to discuss a particular requirement, please contact us today. |
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Training